Citizens Bancorp, Inc., the holding company for Citizens Bank, announced last week it will transition two branches to ATM only locations.
“Upcoming changes for Citizens Bank will come in forms large and small, including the transition of some banking locations. Citizens Bank is a team dedicated to delivering better banking solutions with agility, speed and innovation. Due to this we have pledged to evolve in steps with the communities we serve while operating the bank soundly and profitably. The moves we are making over the next several months will put that promise into action,” stated Ken Jones, president and CEO of Citizens Bank.
The Tazewell branch located at 1582 North Broad Street is less than two miles from another Citizens Bank location.
These two locations will be combined, according to a release from Citizens Bank. The other location is the Bean Station branch located at 2250 Broadway Drive. This location will transition to the Morristown office which is only six miles away. Both locations will be transitioned to ATM only branches. The transitioning of the two branches is scheduled for July 1.
“This shift is part of a “No More Banking As Usual” growth plan that we have developed over the past two years and are now beginning to implement. Making the decision to consolidate and transition branches is never easy. However, we carefully considered our customers’ needs while looking towards the future growth of the bank. Citizens Bank now offers services that enable our customers to take care of their banking needs without making daily visits to a branch. Over the past few years, we have noticed customers are favoring our services that offer the greatest convenience and our goal is to deliver those services that fit our customer’s needs. Because of the advances in technology through online banking, mobile banking, online bill pay, and mobile check deposit, our customers can conveniently bank with us anytime from anywhere,” stated Jones.
Customers were notified by letter that all accounts will be transferred after closing on July 1 to nearby branches.
“The board has a long-held loyalty to our customers and communities, and we actively seek opportunities to improve as a company,” said board chairman Roger Ball. “This change enables the bank to provide customers with a superior experience, quality products and beneficial services. With our new convenient services, we are confident in our ability to continue to serve our customers and this decision underscores our commitment to increasing shareholder value.”
Citizens Bank has branch offices in the East Tennessee communities of New Tazewell, Harrogate and Morristown.
For more information, please visit the Citizens Bank website at www.citizensbanktn.com or call 1-800-977-2265 and on Facebook at www.facebook.com/citizensbanktn.